Tasks FAQ

Quick answers on keys, workflows, assignees, attachments, notifications, and undo.

Answer

Quick answers about Easerix Tasks: issue keys, workflow statuses, assignees, attachments, notifications, undo, and the free plan. If you're new, start with the quickstart; for a property-by-property breakdown of an issue, see the issue anatomy page. Everything here reflects what's in the product today.

Frequently asked questions

What do issue keys like ENG-12 mean?

The prefix is the team's key — chosen when the team is created, 1–6 letters or digits — and the number counts up within that team. Keys are permanent; renaming an issue never changes its key.

Can I customize workflow statuses?

Every team starts with Backlog → Todo → In Progress → Done → Canceled. Custom workflows aren't editable in the app yet.

How many people can be assigned to an issue?

One. Use sub-issues to split work across several people — the parent issue shows combined progress.

When do I get notified?

The bell in the top bar lights up when someone assigns an issue to you, and when someone comments on an issue you created or are assigned to. What you're notified about — and how — is managed once in Account settings and applies across every Easerix tool.

What can I attach, and how big?

Any file up to 15 MB, via the Attach button, paste, or drag-and-drop in a description or comment. Images show as thumbnails; everything else appears as a named file chip.

Can I undo a change?

⌘Z undoes your last edit and ⌘⇧Z redoes it — including bulk status, priority, assignee, and label changes. Deletes are the exception: deleting issues (singly or in bulk) cannot be undone.

Where do labels come from?

Manage them from the Labels card in Settings — name and color. Apply them from any issue's Labels property, then filter by them on the list and board.

How much does Tasks cost?

The free plan includes unlimited issues on 2 teams.