# Notifications

The notification bell, what each Easerix tool notifies you about, and how to tune it per category.

Canonical: https://easerix.com/docs/platform/notifications

<Answer label="How Easerix notifications work">
One bell in the app collects notifications from every Easerix tool, updating
live with an unread badge. You tune what you receive per category — issue
assignments, form submissions, signature requests, and more — from a single
preferences page, and each choice applies everywhere: web bell, email, and
mobile push.
</Answer>

## The bell

The bell sits in the header at [app.easerix.com](https://app.easerix.com).
It shows a live unread count (no refresh needed) and opens a feed of items
from every tool — clicking an item marks it read and takes you straight to
the issue, page, document, or submission it's about, whichever tool it lives
in. **Mark all read** clears the badge in one click.

## What the suite can notify you about

Preferences live at [account.easerix.com](https://account.easerix.com) →
**Notifications** — one screen for the whole suite, one toggle per category:

| Tool | Category | Fires when |
|---|---|---|
| Tasks | Assigned to you | An issue is assigned to you |
| Tasks | Comments | Someone comments on your issue |
| Notes | Comments | Someone comments on a page you own |
| Forms | New submissions | A form endpoint receives a submission |
| Sign | Awaiting your signature | A document is waiting on you to sign |
| Sign | Document activity | A recipient views, signs, or declines |
| CronCrunch | Timer reminders | A timer has been running a long time |

Every category is on by default. Toggles save immediately.

## Channels

A category toggle is channel-wide: switching a category off stops it on the
web bell, by email, and on mobile push alike. Emails go to your account's
email address.

## Frequently asked questions

### Are notification preferences per organization?

No — they're account-wide. One set of preferences follows you across your
personal workspace and every organization.

### Can I keep the bell but stop the emails?

Not per channel today. Preferences are per category, and each category
applies to all channels at once.

### Why did I get a notification for a tool I rarely use?

The feed is platform-wide by design — a Sign request or Forms submission
reaches you even while you're working elsewhere. Switch that category off
under **Notifications** if you don't want it.

### Do notifications work on mobile?

Yes — the Easerix mobile app receives push notifications, governed by the
same category preferences.
