# Verified domains

Claim your company's email domain so colleagues can find — or automatically join — your organization.

Canonical: https://easerix.com/docs/platform/domains

<Answer label="What verified domains do">
An owner or admin claims the company's email domain, proves ownership with a
DNS TXT record, and Easerix then connects new signups with matching email
addresses to the organization — either suggesting it to them, or adding them
automatically as members if auto-join is switched on.
</Answer>

## Claim and verify a domain

You need the owner or admin role. Public email providers (gmail.com and
friends) can't be claimed.

1. Open [account.easerix.com](https://account.easerix.com), pick your
   organization, and open **Domains**.
2. Click **Add domain** and enter the domain, e.g. `acme.com`.
3. Easerix shows a **TXT record** — a name and a value, each with a copy
   button. Add it at your DNS provider.
4. Back in the dialog, click **Check now**. DNS usually propagates within
   minutes; if the check fails, wait a little and try again (**Later** keeps
   the domain listed as *awaiting DNS verification* so you can come back).

## Suggest vs auto-join

Once a domain is verified, a single **auto-join** toggle on the Domains page
picks between two modes:

| Mode | Toggle | What happens |
|---|---|---|
| Suggest (default) | off | Users signing up or signed in with a matching email address are offered the organization — joining stays their choice. |
| Auto-join | on | New users signing up with a verified matching email are added to the organization automatically, as **member**. |

Either way, domains only affect how people *find and join* the organization.
Existing members are never touched, and nobody is ever pulled out of their
personal workspace — see
[Organizations and teams](/platform/orgs-and-teams#your-personal-workspace).

Domain activity is recorded in the organization's
[audit log](/platform/security#the-organization-audit-log): claimed,
verified, joining mode changed, and removed.

## Removing a domain

Click the remove button next to the domain. New teammates with that email
domain stop being offered the organization; existing members are unaffected.

## Frequently asked questions

### What DNS record do I need?

A single TXT record. The Domains page shows the exact name and value to copy
into your DNS provider, and verifies it with **Check now**.

### Does switching on auto-join add everyone who already has a matching email?

No. Auto-join applies to **new** signups with a verified matching email.
People who already have accounts see the organization suggested and choose to
join.

### What role do auto-joined people get?

Always **member**. An admin can raise their role afterwards from the Members
page.

### Can I claim gmail.com or another public provider?

No — public email providers are blocked, since a domain claim is a statement
that your organization owns the domain.