# Email notifications

Deliver each form submission to one or more inboxes, and send an automatic reply to the person who submitted.

Canonical: https://easerix.com/docs/forms/destinations

<Answer>
Each form delivers submissions by email: add an email destination with one or
more recipients, or use the simpler Target emails setting. Notification emails
include every submitted field with Reply-To set to the submitter, and an
optional autoresponder replies to the person who filled in the form. Spam is
never delivered.
</Answer>

## Add an email destination

1. Open the form in **Forms** ([app.easerix.com/forms](https://app.easerix.com/forms)) and scroll to **Where submissions go**.
2. On the **Email** card, choose **Add email destination**.
3. Enter one or more addresses in **Recipients** (comma-separated) and **Save**.
4. Every new non-spam submission is now emailed to those recipients.

Each destination has a toggle to pause it without deleting it, and a trash button to remove it. A form can have several email destinations with different recipient lists.

## The quick alternative: Target emails

Under **Settings → Notifications**, the **Target emails** field is a simpler way to say who gets emailed — it's also what the **Notify (emails)** field on the New form panel fills in. Target emails are used **only while the form has no enabled email destination**; once you add one, destinations take over.

## What the notification email contains

- Subject: **New submission: [form name]**.
- Every submitted field, listed key by key.
- **Reply-To** set to the submitter's email address when one is present (the `email` field, or the first value that looks like an email) — so you can reply straight from your mail client.
- A link to open the form in the Easerix app.

Submissions also land in your Easerix notification feed (the bell in the app, and the mobile inbox), independent of email.

## Autoresponder

Under **Settings → Autoresponder** you can send an automatic reply to the person who submitted:

1. Toggle **Enabled**.
2. Set a **Subject** (e.g. *We got your message*) and a **Body**.
3. Save. The reply goes to the submitter's email address whenever the submission contains one.

## What is never delivered

- **Spam** — submissions flagged by any [spam mechanism](/forms/spam) trigger no notification and no autoresponder.
- **Borderline submissions under AI review** — delivery waits for Claude's verdict and only goes out on a clean result, usually within seconds.

## More destinations

The app lists **Webhook, Slack, Google Sheets, Zapier, and CRM** on the destinations panel — all marked **Coming soon**. Email is the delivered channel today.

## Frequently asked questions

### Can I send submissions to multiple people?

Yes — put several comma-separated addresses in one destination's **Recipients**, or create multiple email destinations.

### Why didn't I get an email for a submission?

Check three things: the submission wasn't flagged as spam (toggle **Show spam** in the inbox), the email destination is enabled (not paused), and — if the AI filter is on — the verdict wasn't still pending when you looked. Marking a spam submission as not-spam afterwards does not re-send the email.

### Can I reply directly to the person who submitted?

Yes. Notification emails set **Reply-To** to the submitter's address whenever the submission includes one, so hitting Reply in your mail client goes to them, not to Forms.